1. Introduction
WebCraft Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our website design and development services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and project details when you fill out our contact form or consultation request.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small data files stored on your device to improve your browsing experience.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our website design and development services
- Respond to your inquiries and consultation requests
- Send you updates about your project status
- Improve our website and services
- Communicate promotional offers (only with your consent)
- Comply with legal obligations
4. WhatsApp Integration
When you use our WhatsApp integration feature, your messages are processed through WhatsApp's platform. We do not store your WhatsApp conversations on our servers. Please refer to WhatsApp's Privacy Policy for information on how they handle your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through our contact forms is encrypted using SSL/TLS technology.
6. Third-Party Services
We may use third-party services such as:
- Google Analytics for website traffic analysis
- WhatsApp Business API for customer communication
- Hosting providers for website infrastructure
These services have their own privacy policies, and we encourage you to review them.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent at any time
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via WhatsApp or through our contact form on the homepage.